Lomni: AI-Powered Customer Support Tool
Lomni is an innovative AI-driven platform designed to enhance customer support through efficient texting and calling functionalities. It automates responses to frequently asked questions, manages account inquiries, and integrates seamlessly with various APIs and webhooks. The tool supports multiple languages and is tailored to boost customer engagement and sales, offering features that allow users to create new workflows quickly. Users can easily teach Lomni new prompts using natural language within the intuitive dashboard, alongside 24/7 multilingual support with no wait times.
Key features of Lomni include real-time analytics on conversational data, providing actionable insights into customer interactions, and customization options for voices and soundscapes to align with brand identity. The platform is subscription-based, with flexible pricing plans that adapt to user needs, and a quick setup time of under 30 minutes. Users benefit from AI specialist support to ensure a smooth experience and can enjoy the convenience of monthly payments without long-term commitments.
